Simple steps to book a private transfer online
The process to book a private transfer online takes only a couple of minutes on our secure website. Start by entering your pickup address, destination, travel date, and preferred departure time. The booking engine immediately calculates a fixed price for your journey, ensuring complete financial clarity before you confirm.
Once the route is entered, you select the vehicle category that best fits your group size and luggage requirements. After providing passenger details and flight numbers if applicable, you choose your preferred payment method to complete the reservation. A detailed booking confirmation is sent instantly to your email address.
Selecting the ideal vehicle for your passenger count
Choosing the right vehicle guarantees a comfortable ride for everyone in your travelling party. We offer distinct vehicle classes to accommodate different group sizes and baggage needs perfectly.
Comfort Sedan option
Our Comfort Sedan is tailored for solo travellers, couples, or executive clients carrying up to 3 passengers and 3 suitcases. Each sedan features a high-end black exterior, immaculate leather seating, and climate control for maximum personal comfort.
Van and Comfort Van choices
For larger families, groups of friends, or passengers carrying extra equipment, our Van and Comfort Van options accommodate up to 8 passengers and 8 suitcases. These spacious black vehicles ensure everyone travels together in style with ample headroom and luggage capacity.
Lead times and advance reservation regulations
To ensure impeccable service quality, our private chauffeur service operates strictly on an advance reservation basis. We recommend booking your transfer at least a few hours ahead of your planned departure time to guarantee driver availability.
Why advance booking is required by law
Under French VTC (private hire) legislation, drivers cannot pick up passengers hailing cars in the street or waiting at public taxi ranks. Vehicles must be booked in advance with a pre-issued transport order, ensuring that a professional chauffeur is specifically assigned to your itinerary.
Last-minute booking guidance
If you need urgent transport within a few hours, our online platform still processes short-notice requests subject to vehicle availability. Booking ahead avoids delay, guaranteeing that your driver arrives promptly at your specified pickup point.
Flexible payment options and all-inclusive pricing
We offer versatile payment methods to suit international travellers. You can secure your transfer online using major credit or debit cards during reservation, or opt to pay the driver directly on board using cash or card upon arrival at your destination.
Every fare quoted on our platform is all-inclusive. There are no hidden surcharges for heavy luggage, late-night pickups, Sunday travel, or traffic congestion. Toll fees and fuel expenses are fully included, so the price visible on your confirmation remains final.
Territorial scope for online bookings and custom requests
Instant online booking confirmation applies to all journeys where either the pickup location OR the destination lies within Strasbourg or the Bas-Rhin department. This covers local urban transfers, regional Alsace travel, and airport connections.
If your intended route starts and ends outside Strasbourg and Bas-Rhin—such as a transfer directly from Frankfurt to Zurich—instant online booking is unavailable. In such cases, contact us via WhatsApp or email for a fast, custom quotation tailored to your itinerary.
Arriving hassle-free with flight tracking and driver meet
For airport pickups, our automated flight tracking system monitors your flight status in real time using the flight number provided during booking. If your flight is delayed or arrives early, your chauffeur adjusts their arrival schedule automatically.
Your driver greets you inside the arrivals hall holding a personalized name sign. Airport bookings include 60 minutes of complimentary waiting time after landing, providing generous time to collect baggage and proceed through arrival controls without rush.
